Privacy policy

CRESTFIELD 23 COMMERCE LLC operates crestfieldhome.com under the name CRESTFIELD. This policy explains how we handle personal information when you visit the store, place an order, or contact us.

Information we collect and use

We collect the information you provide when shopping or contacting us, including your name, contact details, billing and shipping addresses, order details, and customer service messages. Shopify and the payment providers involved in your transaction handle payment information. The store may also collect technical and browsing information, such as your IP address, browser type, device information, and interactions with the site.

We use this information to operate the store, process and deliver orders, communicate about purchases, handle returns and refunds, protect against fraud, and meet legal and recordkeeping obligations.

Who receives information

We share information as needed with Shopify, payment providers, shipping carriers, and service providers that help us operate the store or support customers. We may disclose information when legally required or to protect the store, our customers, or others from fraud or misuse. Service providers may process information in countries other than the one where you live.

Cookies and privacy choices

The store uses cookies and similar technologies to support features such as the shopping cart, checkout, and site security. Depending on the store features in use, these technologies may also support measurement or advertising. You can manage cookies through your browser and any privacy controls available on the store. Blocking essential cookies may affect how the cart and checkout work.

Depending on where you live, you may have rights to access, correct, or delete personal information, obtain a copy of it, or opt out of certain uses such as targeted advertising or the sale or sharing of personal information. To make a request, email support@crestfieldhome.com. We may ask for information needed to verify your request. If applicable law gives you the right to appeal our decision, you can appeal through the same email address. If you receive promotional emails, you can unsubscribe using the link in those messages.

Retention and contact

We keep personal information for as long as reasonably needed for the purposes described above, including completing orders, resolving disputes, and meeting legal obligations.

For privacy questions or requests, email support@crestfieldhome.com or write to CRESTFIELD 23 COMMERCE LLC, 408 Calloway Street, Hazel, KY 42049, United States.